The OTRS Dashboard can show external pictures already. The backport of the Dashboard IFrame Plugin from the upcoming version 3.0 could be used to display a complete webpage or other content like a flashplayer.

So you could use it to display the menue from you favorite restaurant, an external admin tool or external reports.

Nützlich z.B. um externe Admintools, Reports, Speisekarte der Kantine oder alles andere was einem in den Sinn kommt einzubinden…

You’ll find the backport for the 2.4 here: DashboardIFrame-0.0.1.opm